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SAP Commerce Cloud: Commerce with SAP C/4HANA

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531 pages, , Print edition hardcover
ISBN 978-1-4932-1699-4 531 pages,
E-book formats: EPUB, PDF, online
ISBN 978-1-4932-1700-7 531 pages, , Print edition hardcover
E-book formats: EPUB, PDF, online
ISBN 978-1-4932-1701-4
Connect and integrate your commercial channels with SAP Commerce and SAP Commerce Cloud (formerly SAP Hybris Commerce)! Learn to handle content, catalogs, and orders; configure essential components; and perform support and service tasks with step-by-step instructions. Get more from your implementation by improving your customer-facing search functionality and tweaking language and currency settings. Finally, integrate SAP Commerce with your backend system and see how successful organizations apply best practices.
  • Implement SAP Commerce or SAP Commerce Cloud as your e-commerce platform
  • Manage orders, content and catalogs, customer experience, and more
  • Explore the SAP Commerce platform and the cloud portal
About the Book About the E-book 531 pages, hardcover, 1.5 in. Reference book format 6.9 x 9 in. Printed black and white on 60# offset paper from sustainable sources. Casebound for durability. Reader-friendly serif font (TheAntiquaB 9.5 Pt.). One-column layout. E-book in full color. PDF (32 MB), EPUB (141 MB) file for download, DRM-free with personalized digital watermark. Copy and paste, bookmarks, and print-out permitted. Table of contents, in-text references, and index fully linked. Including online book edition in dedicated reader application.

In this book, you'll learn about:

  1. Functionality

    Walk step by step through the core e-commerce functionality: cart management, recommendations, promotions, orders, and more. Explore industry-specific accelerators for the public sector, financial services, and other commercial enterprises.

  2. Configuration

    Master process-specific settings, from merchandising to returns, and configure cross-module settings such as permissions, user groups, languages, and currencies.

  3. Implementation and Integration

    Use the application lifecycle framework (ALF) to implement SAP Commerce. Once your system is up and running, see how to connect it with your SAP ERP, SAP S/4HANA, or SAP CRM backend.

Highlights include:

  • Implementation
  • Configuration
  • Order management
  • Catalogs
  • Promotions
  • Customer experience management
  • Product content management
  • Support and service
  • Search and SEO
  • Cloud services

Seema Vishnoi is the head of SAP Commerce market development and go-to-market activities in Latin America.

Sietse Verhoog is the director of SAP Customer Experience Expert Services for Latin America and the Caribbean at SAP.

Drew Messinger-Michaels co-created the CX Business Consulting and Functional Consulting groups within SAP Commerce, along with SAP Customer Experience Expert Services offerings such as the Commerce Capabilities Workshop, Solr Workshop, Roles and Permissions Workshop, Hybris Health Check, and Functional Analyst Certification.

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